Receivables - EBS (MOSC)

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Direct debit authorization mandate amendment made incorrectly

edited Feb 28, 2019 9:11AM in Receivables - EBS (MOSC) 4 commentsAnswered

Hi

Someone made a change to a customer's new Direct debit authorization mandate using the amendment code AID incorrectly, as they just corrected the signing date I think

However now the bank are rejecting the file saying that there the file shouldn't be showing an amendment

Is there any way to either undo / overwrite the amendment, or regenerate the file without the amendment?

Thanks

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