We are getting"Error 500--Internal Server Error" when clicking on "View Ouput" button on our Concurr

Dear Oracle Guru,

We are currently on Oracle EBS Release 12.2.7 running Core Financial applications and Purchasing and self-service applications such as iProcurement, iExpense and iSupplier.

Our user are getting error message "Error 500 -- Internal Server Error" when they want to see/view the output of job they  run run via Oracle Concurrent Manager when they click on the "View Output"

tab.

We appreciate if you can provide us any assistance on this issue.

Note: We have open a SR with support. But no resolution as of yet.

Here is the error message:

       

Error 500--Internal Server Error

From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1