Siebel Upgrade
Hello,
We are planning to upgrade our current Siebel environment, we are using Siebel eCommunications Application on version 8.1.1.11.16 but still, we are not fully sure which is the best version to upgrade to, so would appreciate your advice on which version to go with and if there is any recommended methodology and documentation that we can refer to, to do a successful upgrade.
Thank You,
Ameen Dehaliah