Enterprise Service Automation (ESA) - PSFT (MOSC)

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Customer Contract issue - cannot access to "View Award Profile" link

edited Mar 20, 2019 1:06PM in Enterprise Service Automation (ESA) - PSFT (MOSC) 1 commentAnswered

Hi -- I wonder if anyone of you have experienced this issue and can provide me the resolution.  Thank you so much for helping!

When clicking on "View Award Profile" link on a Customer Contract, I got the following error message:

"No matching buffer found for level.  (15,26)

When retrieving data for a page, a data value was retrieved for which there was no matching data value at a higher level scroll entry.  (For example, at scroll level 2 a value of ABC was read in and scroll level 1 contained this higher level field but did not have a row with a key value of ABC.)  This usually occurs because of an error in a database record or view; or because of improper deletion of values in a database.  Correct the page definition or contact your system administrator."

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