Customer Relationship Management - PSFT (MOSC)

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Related Actions on CRM- opening on the CRM instead of HCM-

edited Apr 17, 2019 12:41PM in Customer Relationship Management - PSFT (MOSC) 2 commentsAnswered

-We do not use Fluid and we use the HRHD 360

When a case is created and selected the Related Actions –
Personal Data on Case Details tab, it opens Personal Data (HCM page) on the CRM
homepage instead of opening on the HCM homepage. Therefore, user cannot access
any other page on the HCM side other than the listed Related Actions options.
Is there any fix for this issue?

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