Enterprise Service Automation (ESA) - PSFT (MOSC)

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Time report submission and approval reminder email feature

edited Apr 26, 2019 4:39AM in Enterprise Service Automation (ESA) - PSFT (MOSC) 3 commentsAnswered

Hi All,

We have recently implemented Time reports in the system and would like to understand if below functionality is delivered? If Yes, how to configure it?

1. Reminder email to employees if time reports are not submitted

2. Reminder email if Time reports are not approved by Manager

3. Escalation email to second level approver if time report is not approved by 1st approver

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