Siebel System Admin, Install and Upgrade (MOSC)

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Cannot create process for siebmtshmw.exe

in Siebel System Admin, Install and Upgrade (MOSC) Question

Hi All,

Posting this here since it took a few hours to figure it out.  For one of our 19.x upgrades dev just stopped working this week and we had to debug and figure it out.  The strange part was some of the Siebel components started but the object managers would not start.

We got this error and had not seen this before

(schedule.cpp (480) err=1376294 sys=2) SBL-SMI-00038: Internal: Cannot create process for siebmtshmw.exe

After hours of debugging with Sysinternals process explorer we finally figured out that Symantec End Point Protection had removed siebmtshmw.exe from the /bin folder.  Maybe should have suspected SEP since configuration with SMC failed earlier because of SEP.

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