EBS 12.2.6 - Is there a way to bill customer a different qty from what was shipped - bulk material
I am having this scenario: Our company sells materials that are in bulk presentation and shipped by weight or volume. However despite what we shipped from our system, the customer needs to be billed the actual qty received at their site. The reason for differences normally due scale calibration or residuals not emptying from tanks, etc.
I know R12 provides Customer Acceptance feature with pre-billing, but not sure if this qty difference can be managed that way. Financially speaking, the difference between shipped to customer and received by customer needs to be record. What are the options.
Your comments are really welcome.