Payables and Cash Management - EBS (MOSC)

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Approval notification sends twice to approver _ Vacation rule

edited Dec 25, 2019 4:00AM in Payables and Cash Management - EBS (MOSC) 1 commentAnswered

Dear Team,

We faced an issue with Vacation rule which is fall fall under AME Approval.

We processed vacation rule for an employee (Approver A) due to his vacation. He had delegated all the notification to Approver B. However Approver B also went to vacation .Hence he delegated his notification to Approver C.

Now Invoices are initiated for approval to Approver A. Due to his vacation it's directly moving to Approver C.

Currently the issue is, Approver C ,approved the invoice. Unfortunately the notification again went to Approver C to approve.

Kindly advise why it is again went to approver who already approved the invoice and explain this weird unexpected behavior.

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