Resync Asset to Upgrade Order

Hi All,

In our implementation we can only have one active order for an existing asset. But we have seen majority of our customer facing an issue if they want to create a new order if there is an exiting pending order . I will explain my issue details.

Consider a customer has a wireless connection Promotion A. He is planning to move to a fiber broadband connection Promotion B on a future date .  An Upgrade Order is created for the same , the Order will have Promotion A as delete and Promotion B as add, all common product will have action code as - or update. Say the Order is a future dated order that is to be completed after 10 days.