Rate Factor Rule is not working in OTM
Hi All,
One of my users has created the Rate factor rule by seeing the existing/old rate factor rule to define new accessorial cost.
But the problem is the new rate factor rule is not able to pick the newly defined accessorial cost . It's still using from the existing/old rate factor rule accessorial cost only.
User has created the rate factor , accessorial Cost ID and rate factor rule, but when rating, the old rate factor (rule) is still applied.
Can you please suggest what was the wrong went.
Thanks,