Print Message from Ship To

Hi,

We are working with 9.1 and saw this FAQ indicating you could default print messages created against a Ship To Account vs. a Sold To Account.

Where would I change this setting to default from the Ship To record vs. the Sold To record when attached to an address book account?

The below indicates you would override using Print Message Preference. Could you provide further details on where this is changed/setup?

Thanks

Teri

Frequently Asked Questions

Question 1: Is there a way to get the print message from the "ship to" on the pick slip or invoice?

Answer 1: The Print Message is pulled in to the sales order header from the "Sold To" address book number. This is the default behavior designed into Sales Order Entry (P4210/P42101). You can override this using the Print Message Preference to use the "Ship To" address book number, but you cannot automatically pull in both messages into R42520 or R42565 output based on the "Sold To" and "Ship To" address on the F4201 order header or the F4211 Order Detail. Only one print message field is available in F4201 Sales Order Header and F4211 Sales Order Detail.