Order Management - EBS (MOSC)

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*** How to apply hold/ delay extended warranty sale from order management ***

edited May 2, 2019 7:30AM in Order Management - EBS (MOSC) 1 commentAnswered ✓

Client Requirement :

Three items - Software license, implementation service and extended warranty for the software are sold to the customer. Extended warranty needs to start after Golive of the implementation.

1. Software license - License key is delivered immediately and billing for software is done. ( linked to Bill Only Consume workflow )

2. Extended Warranty -  Billing needs to be done immediately. This line is linked to order line 1. Extended warranty start date has to be tied to GoLive of software implementation. However, Software implementation is done over a 6 month period and GoLive can happen anywhere from 5-6 months in the future. Software implementation is tracked as an oracle project.

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