Open enrollment DBA instruction issue
Hello,
I am testing open enrollment after changing rates for a few plan options.
In the employee self service, I can see the new rates but after I run report R085524 - Update Open Enrollment - Final to bring the elections to the life tables, I am having some issue with these new rates.
In enrollment with eligibility, the new selections show with the DBA, rate and start date but in the employee payroll instructions, the DBA and the start date for it are correct, but the rate is not displaying. As a consequence when I run the payroll that should include the new rate, the DBA is not calculated and I am not sure what I am doing wrong. Any suggestion, please?