Retail Point-of-Service Solutions (MOSC)

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Datasource offline warning message

edited May 13, 2019 7:36AM in Retail Point-of-Service Solutions (MOSC) 3 commentsAnswered ✓

Hi All,

We are getting Datasource offline warning message when a customer is searched for return transaction.

The error can be seen below:

WARN  [50254 ] 2019-05-01 15:43:38,432 Unexpected exception during getObjectByQuery with key: CRM_CUSTOMER_LOOKUP_PRIMARY :: dtv.data2.access.impl.remote.servlet.ServletPersistenceStrategy [REGISTER:OCP [User]]

com.fasterxml.jackson.core.JsonParseException: Unrecognized token 'dtv': was expecting ('true', 'false' or 'null')

at [Source: dtv.data2.access.exception.DtxException: Null value was detected for required query parameter: [argAlternateIdOwner]. Query key: [CRM_CUSTOMER_LOOKUP_PRIMARY]; line: 1, column: 4]

    at com.fasterxml.jackson.core.JsonParser._constructError(JsonParser.java:1702) ~[jackson-core-2.8.9.jar:2.8.9]

    at com.fasterxml.jackson.core.base.ParserMinimalBase._reportError(ParserMinimalBase.java:558) ~[jackson-core-2.8.9.jar:2.8.9]

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