Siebel Business Process & Functionality (MOSC)

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New srvrmgr session fails to connect in Siebel 18.9

edited Jul 11, 2019 10:17AM in Siebel Business Process & Functionality (MOSC) 3 commentsAnswered

Hi All,

I am not able to open a new srvrmgr session in Siebel 18.9. However, the existing session works fine. We have recently upgrade to 18.9 last Frday.

The error message is "Error: Failed to discover Gateway. Exiting... "

We were able to open multiple srvrmgr sessions until today morning. We do not see any detail error messages in the ServerMgr.log

GtwySvcFrmwrkLog        Error   1       000000025ccb0f1d:0      2019-05-02 10:39:50     ServiceDiscovery Exception : No Service Registered

GenericLog      GenericError    1       000000025ccb0f1d:0      2019-05-02 10:39:50     Error: Failed to get the Gateway connect string.

GenericLog      GenericError    1       000000025ccb0f1d:0      2019-05-02 10:39:50     Error: Failed to discover Gateway.  Please check if Gateway cluster is up and running.

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