Procurement - EBS (MOSC)

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Punchout Error - ORA-31011: XML parsing failed ORA-19202: Error occurred in XML processing LPX-00216

in Procurement - EBS (MOSC) Question

Some POs are failing to transmit to OSN because of invalid characters in the PO Line Item description.  On the vendor site (Staples) they appear as a " symbol but in PO Core forms they appear as a box.

Anyone else encountered this issue?  We are new to Vendor Punchout - just went live with the system in January.

Thank you,

Maria - LACSD

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