Enterprise Service Automation (ESA) - PSFT (MOSC)

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Denied ER with CA applied

edited Jun 4, 2019 7:55PM in Enterprise Service Automation (ESA) - PSFT (MOSC) 4 commentsAnswered ✓

I have a denied expense report with a cash advance applied to it. The ER was denied in error and a new one needs to be submitted in it's place. I cannot delete the ER since the CA is applied so what should I do to reinstate the denied ER? We have tried updating the status but then the workflow will not initiate. Please provide guidance on this.

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