Using the My Oracle Support Portal (MOSC)

MOSC Banner

Recommended browser or browser settings for support.oracle.com ?

edited May 22, 2019 5:44AM in Using the My Oracle Support Portal (MOSC) 5 commentsAnswered ✓

Hi all,

The problem: When trying to add a page to the Favorites menu - by clicking on the Gold Star - this function does not seem to work. I am able to access the Favorites/Manage Favorites sub menu, and create new folders. But I am unable to mark/add any pages as favorites.

I tried with x2 browsers, i.e. Chrome Version 67.0.3396.99 (Official Build) (64-bit), as well as Firefox 60.1 esr 64bit (FireFox for Red Hat Enterprise Linux 1.0). The function does not seem to work in both.

The question: What is the recommended browser when using support.oracle.com? Or is there perhaps recommended browser settings for specific browsers?

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center