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Life Ins. Beneficiaries - Disconnect between changes done via benefit summary + BAS Events

edited Mar 30, 2022 1:12PM in Advanced Benefits - PSFT (MOSC) 1 commentAnswered

I am curious how other customers handle life insurance beneficiaries.  Did you turn this on only in the self service benefit enrollment pages?  Do you have this also turned on within ESS Benefit Summary?  Did you create an event for updating beneficiaries?  The reason I am asking is turning on this functionality for both events (via event config) and ESS Benefit Summary (via benefit program config) seems to cause data discrepancies.  Here are a few examples. 

- EE enrolls in basic and supp life as of HIR event effective 1/1/2008. Event closes and enrollment and beneficiary information is saved on PS_LIFE_ADD_BEN and PS_life_add_benefc effective 1/1/2008. EE then goes into Benefit Summary in Self Service and changes beneficiary on 2/2/2008.  This change adds rows to PS_LIFE_ADD_BEN and PS_life_add_benefc effective 2/2/2008.  If I reprocess the HIR event it deletes the 1/1/2008 rows but keeps the 2/2/2008 rows.

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