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INBOUND E-MAIL DATABASE OPERATIONS UPDATERECORD IS NOT WORKING PROPERLY IN IP19.x

edited Jul 4, 2019 11:20PM in Siebel Business Process & Functionality (MOSC) 7 commentsAnswered

HI All,

Getting below error in IP19.x env but same is working as expected in IP13 env

Error invoking service 'Inbound E-mail Database Operations', method 'UpdateRecord' at step 'Update Order Id'.(SBL-BPR-00162)--No record matching the search specification is found.(SBL-CMI-00122).

Oracle Support have below BUG, is the same issue exists in IP19.x env as well ?

Bug 25503800 : INBOUND E-MAIL DATABASE OPERATIONS UPDATERECORD IS NOT WORKING PROPERLY IN IP15

Br,

Pugal

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