How to cancel a Payment run that is at formatting stage?
How to cancel a Payment run that is at formatting stage?
The 'Terminate' button is available; however, the below error message is given when Terminate is selected on the 'Payment Process Request' Tab
Payment Process Request cannot be terminated because one or more associated payment instructions cannot be terminated
Also, the Terminate button is available on the 'Payment Instructions Tab'; however, the below error message is given when it is selected.
Payment instruction can not be terminated since it is already submitted for printing.
The payment run needs to be cancelled due the wrong Payment Processing Profile being used. Is there a way to change the PPP on a formatting payment run?