Receivables - EBS (MOSC)

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Lockbox, Rejected Record for AMOUNT_APPLIED1 Column

in Receivables - EBS (MOSC) Question

Greetings,

We are trying to implement the lockbox process to process our credit card receipts from Cybersource. The file received is an Excel file and we are converting the file to .txt.

When running the lockbox process, we receive the following error in the log:

Record 1: Rejected - Error on table "AR"."AR_PAYMENTS_INTERFACE_ALL#", column AMOUNT_APPLIED1.

ORA-01722: invalid number

To remedy, I tried to convert the file to a .prn file, so that the columns are of fixed width.

Can someone please assist with how we should be formatting the incoming Excel file, or how we should construct the control file? In the control file, the amount_applied1 and remittance_amount columns contain the clause "EXTERNAL decimal" after the position clause.

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