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Closing a PA Period with Revenue Rejection Reason of Customer is on Credit Hold.

edited Jul 27, 2019 5:09AM in Projects - EBS (MOSC) 1 commentAnswered

Hi,

After a bit of advice really, we have just come through 2 month-ends (April and May), we had problems closing the April period because an event was raised which could not generate revenue because of a 'Revenue Rejection Reason of Customer on Credit Hold', this turned out to be an Inactive Site on the Customer in AR which was activated and the Period closed without any issues.

The May month-end we had a similar issue as above but the 'Revenue Rejection Reason was Bill to Customer is on Credit Hold', this was down to the User choosing an incorrect Customer but the period was closed without any problems.

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