Payables and Cash Management - EBS (MOSC)

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Check Sent 2X to Vendor

edited Jun 11, 2019 5:16PM in Payables and Cash Management - EBS (MOSC) 2 commentsAnswered

One of our groups sent a check physically sent twice. The receiver notified us of the mistake - not realizing the check was a duplicate, the check was voided in Oracle. The supplier has since transferred the check transferring the funds. Would anyone be able to help us in resolving this issue, I see a suggestion on another issue that made this suggestion: What we have suggested in the past it to

create a manual check for the same amount as the one that was sent. Tear up
that check, and make notes in your system to indicate that the customer has

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