Distribution - JDE1 (MOSC)

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Unable to cancel sales order line

edited Jun 19, 2019 5:00AM in Distribution - JDE1 (MOSC) 1 commentAnswered

Hello,

I am unable to cancel a sales order line.  It has not ship confirmed, invoiced, or sales updated.  It was picked, but then was back ordered at ship confirmation, so there is no longer a pick number assigned to it.

The order was generated from demand, if that matters.  Also, it is attached to a shipment, if that matters. 

When I attempt to cancel the line, the cancel option briefly appears, then disappears from the row exit.  I can use this P4210 version to cancel other sales order lines (its status change processing option is set above the sales order line's status).

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