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my licensed products

edited Jun 24, 2019 5:01AM in Using the My Oracle Support Portal (MOSC) 2 commentsAnswered

Hi Team,

I'd like to know what's the rule in order to have a product listed under the section "My Licensed Products" in the Patch Search tab when for example I type "Product is Oracle Database" (see picture).

My question is due to the fact that my customer sees "Oracle Database - Enterprise Edition" even if he doesn't have any CSI with that product.

Thanks in advance,

Sante

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