Payables and Cash Management - EBS (MOSC)

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Why won't credits apply to payment?

edited Jul 11, 2019 5:09AM in Payables and Cash Management - EBS (MOSC) 2 commentsAnswered

It was recently noticed that we have a couple of old outstanding credits for a particular supplier dating back to 2010 and 2011. These credits were approved and accounted, they have no holds. There is a Net30 term on them.  When creating a payment for this supplier on a new invoice, these credits don't get applied.  We haven't been able to figure out why.  We've tried creating payment with an immediate term and that doesn't work either.  Any ideas on how to handle this?  We are using Oracle 12.1.3.

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