Retail Point-of-Service Solutions (MOSC)

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Cash Drawer not working with Epson TM-T88 VI Receipt Printer

edited Jun 20, 2019 3:44PM in Retail Point-of-Service Solutions (MOSC) 4 commentsAnswered

Hi there,

Our Cash Drawer is not working with EPSON TMT88VI Printer.
Cash Drawer is attached to the Printer.

Error message according to xstore.log:

WARN [ ] 2019-06-14 10:27:33,858 problem claiming CashDrawer.CASHDRAWER (CashDrawer.CASHDRAWER):jpos error 'ILLEGAL' with cash drawer(Epson-TM88IV-Drawer1-USB) :: dtv.hardware.HardwareMgr [cash drawer-Startup]
jpos.JposException: The port name is illegal. or couldn't be connected to the device.
at jp.co.epson.upos.core.v1_14_0001.pntr.CommonUPOSExceptionCreator.createJposException(CommonUPOSExceptionCreator.java:138) ~[epsonjpos.jar:?]

But somehow the printer is working fine.

Please note that the cash drawer is working with all our printers except the EPSON TMT88 Model VI(6). It seems it was never working with that printer model (6). Probably the JPOS driver needs to updated or something?

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