Enterprise Service Automation (ESA) - PSFT (MOSC)

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How does Expenses (Load Employee Data) determine the payment method for new employees?

edited Jul 12, 2019 2:32PM in Enterprise Service Automation (ESA) - PSFT (MOSC) 1 commentAnswered

We recently upgraded from 8.8 to 9.2 FSCM.  We use Integration Broker to interface banking information from HR to Expenses.

How does Expenses (Load Employee Data) determine what the payment method is for new employees?  In 8.8 it was always ACH, but in 9.2 it seems to be defaulting to CHK.  We want it to be ACH.

Additionally, with re-hires, the payment method is defaulting to CHK also.

Thanks for your help.

Susan

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