Warranty & Extd. Warranty Service Contracts are Imported in 'QA Hold' Status instead of Active when
Hi,
We are trying to migrate the service contracts from R11i (11.5.10) to R12 (12.2.6).
We are able to create the service contract but the contract is created in 'QA Hold' Status instead of 'Active' Status.
The reason being the QA Check failed for - Check Billing Schedule and Check Covered Level - from the QA Check List "Default QA Check List for Service Contracts".
The default QA Check list i setup at GCD and OKS: Default QA Check List - for the contracts is - Default QA Check List and not Default QA Check List for Service Contracts.
But the API is checking from the 'Default QA Check List for Service Contracts' and since we are not creating any billing schedules it is creating the contract in QA Hold status.