Enterprise Service Automation (ESA) - PSFT (MOSC)

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PC to AM (Send to Asset Managment) does not include transaction rows loaded via Excel to CI

edited Jul 2, 2019 12:37PM in Enterprise Service Automation (ESA) - PSFT (MOSC) 4 commentsAnswered ✓

Hi -

We are using PS 9.2.19, PT 8.54. We've been testing uploading transactions to PROJECT_STG_RESOURCES via Excel to CI.

We can:

1. Load to PROJECT_STG_RESOURCES

2. Load to PROJ_RESOURCE

3. Assign loaded transactions to an asset

But when we run PC_AM, the row is not loaded.

I've been unable to find documentation that shows the requirements for assigned transactions to be picked up by the app engine, so I suspect the issue is that some criteria is not being met. When comparing this test transaction to others in the back end, I see that the others have been posted to the GL. Is this required? If so, is there a way to work around this?

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