Receivables - EBS (MOSC)

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Customer Merge- Old account is still Active after merge to New account

in Receivables - EBS (MOSC) 2 commentsAnswered

Hi ,

Party A and Account #100

Party B and Account #200

1. We did party merge : Party A merged to Party B --> Part A is not showing anymore after merge  and Part B shows two accounts ( #100 and #200 )

2. We did Account merge within same Party.   --> Account #100 to Account #200

Install Base, Sales Order, Service Requests are all changed to new account.   but my question is , why old account #100 status is still active ?  and credit limit was not consolidated.   Is this standard functionality ?

Thanks in Advance for sharing knowledge.

Joanne Kim

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