Procurement - EBS (MOSC)

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chargeback was created in the absence of invoice.

edited Aug 8, 2019 5:49PM in Procurement - EBS (MOSC) Question

Hi Team,

We are able to find only QADJ chargeback in Oracle system and in EDI database tool for invoice# 201211(PO# 6645004) but there is no invoice# associated with the chargeback.

Kindly note that QADJ chargeback is created automatically when there is a shortage of goods in the invoice transmitted by the vendor. But in this case, there is no invoice present in the system and we are wondering how a chargeback was created in the absence of invoice.

Now user is asking us in locating the invoice### for the PO####.

could you please let us know how a QADJ chargeback can be created in the absence of invoice number because there should always be an invoice for the QADJ chargeback to get created.

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