Human Resources and ELM - PSFT (MOSC)

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Is there a way to stop an ACH transaction from going to the FI

edited Mar 30, 2022 1:14PM in Human Resources and ELM - PSFT (MOSC) 1 commentAnswered

We occasionally have payments issued and confirmed, and then discover that they have to be voided PRIOR to running the direct deposit interface (ACH file) to the Financial Institution (FI).  However, the void prior to confirming the run ID does not stop the ACH transaction from going in the ACH outbound file.  Is this intentional in PeopleSoft, or can we code around that situation, have offsetting transactions eliminated?

The way we have to handle these today is to void the payment but also to contact the FI and request that the ACH transaction be deleted from their side.  This step could be eliminated, I think.

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