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Agile Server for a Specific Remote User is Down

edited Nov 4, 2019 11:47AM in Agile (MOSC) 10 commentsAnswered

Hi,

Any help is appreciated. I do not have a PLM tech team here to help.

A remote user received the following error when trying to download a file:

"The preferred file server : https://xxxxxxx for user : yuto is down. Please contact the system administrator.

I attached a screenshot. Outside of the normal stuff like having the user clear the cache/history on the browser, any ideas?

Kindest regards,

Chris Mercurio

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