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Advice needed on Refund of Post Graduate Loan
We are on 12.1.3, UK Payroll
HMRC have advised that one of our employees has paid PGL when they do not need to, and we need to refund the YTD amount
We have tried to achieve this by element adjustment in this pay period, entering a negative amount, and using the Replace functionality
This works for a Quick Pay
But the FPS errors with
The Total Postgraduate loan repayment recovered to date for assignment nnnnn must be greater than or equal to zero.
Anyone else seen this and know if this can be overcome?
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