Payables and Cash Management - EBS (MOSC)

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AP Create Payment Instructions wrong bank account information

edited Aug 13, 2019 12:57PM in Payables and Cash Management - EBS (MOSC) 3 commentsAnswered ✓

Hi Community,

I need help to validate an issue with the  Create Payment Instructions program. When the user try to generate the payment instructions for a supplier, the bank account is coming in 0 values. The supplier has defined the bank information at the site level of the supplier and not at the supplier level per user requirements.

The supplier was compared with other supplier which its information is coming, we notice the bank information is defined at the supplier level.

Payment instructions only takes in consideration bank information at the supplier level?

How can I configure payment instructions to see bank information at the supplier site level?

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