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How to prevent oracle.adf.mds.exception.MDSRuntimeException: Unable to find component with absolute

edited Aug 15, 2019 8:23AM in EBS Customizations (MOSC) 5 commentsAnswered ✓

Hello, we are facing in PROD env error oracle.adf.mds.exception.MDSRuntimeException: Unable to find component with absolute reference = /oracle/apps/fnd/framework/navigate/webui/NewHomePG in some users,

we have the solution: run in sql jdr_utils.deletedocument('/oracle/apps/fnd/framework/navigate/webui/customizations/user/<user_id>/NewHomePG'); where user_id it is the value of fnd_user for the user that have the error

we could not reproduce the issue in test instance, we would like to prevent this issue, we have some OAF pages customized and we think that the problem came up when an user personalized the Home Page, but we tried and we could not reproduce in test, please let us know if there is a way to reproduce it and what would be an action to prevent this, thank you

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