Install Base and Asset Tracking - EBS (MOSC)

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Install Base Onwership Transfer for Items

edited Oct 18, 2019 5:00AM in Install Base and Asset Tracking - EBS (MOSC) 2 commentsAnswered

Hi,

There is an item which is non-serialized and Install base trackable.

A Qty 1 is sold to customer X1 and along with that a service contract is created. (Sold a service using sales order)

An instance with qty 1 is created with the ownership of customer X1 and the contract is  associated in the instance. (Contract has line type as service and at the sub-line level the covered level is 'Item'.

In the contract coverage -> Rule we have selected 'Transfer'.

Now we are changing the customer from X1 to X2.

Locations are changing but the owner party is not changing.

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