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Teleservice - EBS (MOSC)

Problem codes not visible in the LOV while mapping

Aug 20, 2019 4:51AM edited Sep 9, 2019 12:42AM in Teleservice - EBS (MOSC) 6 commentsAnswered

Hi All,

We are unable to find problem codes while mapping to an item. It is added in the problem code look up.

But when trying to map the problem code to the item, it is not available in problem code LOV.

Attached the screen shot for your reference. Do we have any records limit in the problem code LOV, please suggest your inputs.

Thanks,

RP

1

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