Enterprise Service Automation (ESA) - PSFT (MOSC)

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AutoInvoice error in AR->supply sales credit assignment for this trx because the system option Requi

edited Sep 1, 2019 5:03AM in Enterprise Service Automation (ESA) - PSFT (MOSC) 4 commentsAnswered

Hi There!

  • We are in R12.2.7.
  • Just turned on "salesperson Required" functionality in AR as well as in the modules where Billing is generated and Interfaced to AR.
  • One of the modules where Billing is generated is Grants Accounting.
  • In GMS, after an Invoice is created for an Award # and is "Transferred to Receivable"--> Run "AutoInvoice Master program" for the given Award #
  • Get Error:

          You must supply sales credit assignments for this transaction because the system option Require Salesreps is set to Yes.

I re-checked all set-ups in AR, OM and in GMS.  All look complete and accurate.

Any help is highly appreciated on this matter!

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