Field Service - EBS (MOSC)

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Tasks not visible in field service portal

edited Sep 6, 2019 5:00AM in Field Service - EBS (MOSC) 3 commentsAnswered

Hi Team,

There are two tasks which are not visible for field service technician in FSTP.

I could see the task address is null for those tasks, can you confirm if this is root cause of task not visible for the FE in field service technician portal.

Also, how a task address is defaulted when creating a task. I believe it is defaulting from instance current location and let me know if the default address can be changed to install at for task.

Thanks,

RP

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