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Teleservice - EBS (MOSC)

CS_ServiceRequuest_UTIL.Validate_Per_Contact_Point_id when copying service request

Sep 3, 2019 9:09AM edited Nov 11, 2019 12:41AM in Teleservice - EBS (MOSC) 12 commentsAnswered

Nav: Service request, Tools 3, copy request error with following for some customers.

Does not get this error when I create the sr on the customer manually.

CS_ServiceRequuest_UTIL.Validate_Per_Contact_Point_id

The Contact point is not valid. Please check the value of the following: party, contact point, and contact point type.

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