Disk Storage ZFS Storage Appliance (MOSC)

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How does one clear the error "fault.sunos.generic"?

edited Sep 16, 2019 5:02AM in Disk Storage ZFS Storage Appliance (MOSC) 2 commentsAnswered ✓

Good day,

I'm sitting with an interesting issue that I've never encountered before.

The hardware is a ZS3-2 ZFS appliance. The fault LED is lit on one of the heads, but I found no hardware faults after going through the support bundles.

The fault I did find, however, is listed below:

Suspect 1 of 1 :

   Fault class : fault.sunos.generic

   Certainty   : 100%

   Affects     : /chassis=0

   Status      : faulted but still in service

   FRU

     Location         : "/SYS"

     Manufacturer     : unknown

     Name             : unknown

     Part_Number      : 32274190+13+1

     Revision         : unknown

     Serial_Number    :

     Chassis

        Manufacturer  : unknown

        Name          : Sun Netra X4270 M3

        Part_Number   : unknown

        Serial_Number :

        Status        : faulty

Under the "ak.support.bundle\ilomsnapshot\ilomhostname\spos_info" directory of the support bundle I found a file called "

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