Siebel Business Process & Functionality (MOSC)

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Siebel CTI Simulation

edited Sep 16, 2019 10:59AM in Siebel Business Process & Functionality (MOSC) 2 commentsAnswered

Hello,

Document "Siebel CTI Simulator is not available in Siebel (Doc ID 972189.1)" describes that Siebel ships no more with CTI Simulator and you need to use third party software to test Siebel CTI.

I know that Oracle Validated Integrations for "Computer Telephony Integration (CTI)" are visible in this table. For example I know that Genesys has one of the most popular solutions for Siebel CTI integration

I would like to set-up Siebel CTI demo environment and do some Siebel CTI testing and configuration. I would love to hear what software other users have used with Siebel CTI and how easy was it to test it with Siebel.

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