GlobalBlue Alipay refund

Hi,

we are tring to use the alipay refund from globalblue on xstore 18.

after the payment method, where should be prompt the screen for insert the alipayid of the transaction, we face an error.

Below the logs:

INFO  [      ] 2019-09-21 09:58:58,757              [Action] <click> -> Print Only [PRINT_ONLY] :: OPCHAIN_FLOW [AWT-EventQueue-0]

WARN  [1391  ] 2019-09-21 09:58:58,762 An op chain route was configured for the chain key [SALE_COMPLETE_BEFORE_FINISH.1] but the chain does not exist. The chain will not be considered for routing. file:/C:/xstore/lib/config.jar!/dtv/res/config/OpChainConfig.xml:1575:5. :: dtv.pos.framework.op.OpChainFactory [REGISTER:OCP [User]]