An instance could not be found for the item and location information provided
Hi Team,
The issue is
Customer missing the Install base for the Serial number.
I ran the below query withe serial number
select * from csi_txn_errors where serial_number='XXXXXX' and got the two rows with different error messages as below
1) "An instance could not be found for the item and location information provided. Item ID: 12434534. Organization ID: 123. (SUBINV=H 23) (LOCATOR=689011)"
2) "You have Material Transaction_id (816336890) errored Prior to the Current Transaction. You need to process that first. Instance validation failed (instance_id=58253)"
I Can see the one more failed material transaction_id in the second error (816336890)
I checked with Material Transaction_id (816336890) in Install base error processing form and find the error message as below