Field Service - EBS (MOSC)

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Defaulting schedule start date, end date and owner type for PM SR's

edited Oct 17, 2019 1:24AM in Field Service - EBS (MOSC) 8 commentsAnswered

Hi All,

We are setting up new PM schedules, can you please assist in defaulting the below for SR's created through PM schedules.

1. FSE is being defaulted from install base as the instance has preferred engineer

2. How owner type: group resource and owner: group name can be defaulted.

3. Defaulting scheduled start date and end date when task is created. Currently only planned start date and end date is being defaulted.

Thanks,

RP.

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