Receivables - EBS (MOSC)

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How to prevent deduction creation from lockbox for application without reason

edited Oct 12, 2019 5:01AM in Receivables - EBS (MOSC) 2 commentsAnswered

Hello All,

Lockbox is enabled for trade management deductions. However we DONT WANT deductions created for partial receipt application cases. Meaning if there is no reason provided in lockbox file, we dont expect system to create deductions.

Currently, deduction is created no matter even if reason is not provided.

Our deduction is restricted to only few customer accounts. Unfortunately we dont have a way to restrict that currently and deductions are created for other accounts too .

Is there functionality to restrict deductions from lockbox by customers (OR) way to stop creating deductions if NO reason is provided.

Here is a sample of lockbox file.

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